Our house rules

Dear Guests,

Welcome to Vila Sebastian!

Our desire is to offer an unforgettable experience at Vila Sebastian in terms of accommodation and the other services we offer. We are glad to offer information on area activities and events as well as walking trails that can be done in Valcea county.

To be able to offer these services, we have established a set of rules that we kindly ask you to keep in mind during and after your stay at Vila Sebastian.

These rules and conditions apply to directly to all our services available online, via e-mail or by telephone. By accessing, browsing and using our website and / or by making a reservation, you acknowledge and agree that you have read, understand and agree with all the rules and conditions set out below. These pages, the content and infrastructure of these pages and the online booking service provided on these pages and through this website owned are operated by SC Sebastian Cazare Turism Agrement SRL, and are provided only for you personally, non-commercially as per the terms and conditions below:

 

1. Arrival and departure

Check-in from 15:00

Check out before 12.00

The check-in can be done earlier and check out can be done later only at your request and depends on the availability of the rooms. We charge an extra fee if you wish to extend your stay with another half a day.

2. Reception

Reception is open between 07 AM and 9 PM. The Gate of the building and the reception closes at 9 PM. Please let us know if you know that you arrive later than 9 PM by calling the following phone number +40 722 642 919 or +40 771 430 364.

3. Children

There is no additional cost for children under 10 years sharing the room with parents.  For children over 10 years we offer an extra bed at prices displayed during that period.

4. Bar

The bar is open between the hours 07 AM - 9 PM

5. Kitchen

For renting the kitchen we charge an extra fee. For more details please contact us.

6. Breakfast

Breakfast is served on request between 07:30 AM to 11:30 AM.

7. Bath in geothermal water

The bath in our wooden mini-pools is non-stop and free of charge

Children must be supervised by parents permanently.

8. General rules for geothermal water bath in the mini-pools

The thermal water is a mineral water with varied temperature concentrations and with various chemical compositions such as: sulphur, chlorine, bromine, sodium, calcium, magnesium, mostly is hypotonic, bioclimate sedative sparing.

9. Reservations

Reservations can be made by phone at +40 722 64 2919; +40 771 430 364, on email: vila@sebastian.ro or through the website vila.sebastian.ro/rezervari.

To avoid further bookings that are not being honoured, which prevents other tourists to benefit from accommodation at Vila Sebastian, bookings are made exclusively with advance payments. Account and bank details will be sent via e-mail or phone when doing a reservation.

 In periods with lower reservation demands, confirmations can be made by the customer by calling Vila Sebastian 1 day prior to the beginning of the client’s stay. Otherwise rooms will not be reserved.

10.Cancellation of the reservation

We kindly ask our customers to cancel the stay at least 1 day before arrival by phone call.

11. Payment methods

At the reception you can pay only with cash.

If you wish you can pay (in advance only) by wire transfers.

12. Rates and Minimum stay

Our rates vary depending on the type of room you choose, availability, day and season. On weekends and during the summer the demand is high. In this period and for certain packages offered we may require that the minimum duration of stay is two days.

13. Gratuities (tips) and service costs

Gratuities for the staff of Vila Sebastian at the discretion of our clients.

14. Smoking

Smoking at Vila Sebastian is prohibited in the entire are inside and in all public spaces under the local applicable law. There are special smoking places such as: the terrace on the 1st floor, terrace bar downstairs and outdoors anywhere on the property of Vila Sebastian.  We will incur an extra charge of sanitation which is equivalent to the value of a one night accommodation for rooms in which our clients have been smoking. Smoke sensors are located in each room of the building.

15. Parking space and responsibilities

Tourists can park in our courtyard and is free of charge. Although we take every precaution, we do not assume responsibility in case of theft or damage on the surface of our property both outside and inside the premises.

16. Pets

 At Vila Sebastian pets are not allowed.

17. Confidentiality 

If you contact us by phone, e-mail or via this website, we will allow us to contact you in the future to send materials and promotions or to inform you about the events that we organize. We will never use names or information about you without your prior consent. You will be able to inform us if you wish to receive this information in the future.

18. Additional Guests

All our rooms are rooms with beds for two persons. We offer extra beds in the room for extra charge.

19. Reservations for groups

If there are requests for five or more rooms, please contact us in advance so we can calculate prices and check availability of services for the respective period of reservation. We want to personally welcome members of groups and offer them the best service.

20. Disputes and complaints

Any controversy, dispute or claim that may occur after applying this policy will come under the jurisdiction of the local Valcea court.

21. Vila Sebastian policy changes

The policy of Vila Sebastian may be altered without prior notification. Last update took place on April 9, 2016.

22. Review of the house rules

SC Sebastian Cazare Turism Agrement SRL as an administrator of the website www.vila.sebastian.ro may, at any time and without notice, revise these Rules and Conditions by updating them. You must comply with any and all such revisions and therefore you should visit this page of our website regularly for updated notifications to take notice.